Privacy Policy for SumitAcharya.in
Last Updated: Jan 28, 2019
Your privacy is critically important to us. At SumitAcharya.in (“the Website,” “we,” “us,” or “our”), we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit and use our Website and services.
By accessing or using SumitAcharya.in, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.
1. Information We Collect
We collect various types of information from and about you, including:
- Personal Identification Information: This includes your name, email address, phone number, date of birth, time of birth, place of birth, and any other identifying information you provide when you register for an account, subscribe to our newsletter, request a consultation, or fill out forms on our Website.
- Astrological Data: Information directly related to providing astrological services, such as your birth chart details (date, time, place of birth), questions for consultations, and any other personal details you choose to share during a consultation or for a report.
- Payment Information: If you make a purchase, we collect necessary payment details (e.g., credit/debit card information, UPI details). This information is processed by secure third-party payment gateways, and we do not store sensitive payment card details on our servers.
- Consultation Records: We may record or transcribe details of your consultations (e.g., chat transcripts, audio recordings, or detailed notes of discussions) for the purpose of providing the service, maintaining records, and as described in Section 3.
- Technical and Usage Data: We automatically collect certain information when you access and use the Website, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data. This helps us understand how users interact with our Website and improve our services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Website and hold certain information. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To deliver the astrological consultations, reports, and other services you request. This includes using your birth details to generate charts and analyses.
- To Process Transactions: To process your payments and fulfill your orders for services.
- To Manage Your Account: To manage your registration, provide customer support, and communicate with you about your account and services.
- To Improve Our Website and Services: To understand user behavior, analyze trends, and enhance the functionality, content, and user experience of SumitAcharya.in.
- For Communication: To send you updates, newsletters, promotional materials, and other information that may be of interest to you, based on your preferences.
- For Marketing and Promotional Purposes (including Consultation Records):
- We may use your astrological data (e.g., birth chart details, without directly identifiable personal information) for internal research, statistical analysis, and to develop new services or content.
- Specifically, we may utilize aspects of your consultation records (such as general themes, questions asked, or insights discussed, but in an anonymized or aggregated form where your direct identity is not revealed) to create marketing content, testimonials (with explicit consent where identifiable), case studies, or for educational purposes to demonstrate the breadth and depth of our astrological services. This helps us showcase the value we provide to potential clients.
- If we wish to use any portion of your consultation record in a way that could potentially identify you, we will seek your explicit written consent prior to such use.
- For Security and Fraud Prevention: To protect the security and integrity of our Website, prevent fraud, and enforce our Terms and Conditions.
- To Comply with Legal Obligations: To meet any applicable laws, regulations, or legal processes.
3. Disclosure of Your Information
We will not sell, rent, or lease your personal information to third parties. We may disclose your information in the following circumstances:
- With Your Consent: When you give us explicit permission to do so.
- To Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, providing customer support, or delivering services on our behalf (e.g., cloud hosting, payment gateways, analytics providers). These third parties are obligated to protect your information and only use it for the purposes for which we disclose it to them.
- For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
- To Protect Our Rights: To protect the rights, property, or safety of SumitAcharya.in, our users, or others, including enforcing our policies and agreements.
- In Case of Business Transfer: In connection with a merger, acquisition, asset sale, or other corporate transaction involving all or a portion of our business. Your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your account or services.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact details provided below.
6. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.
7. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any modifications signifies your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: guruji@sumitacharya.in